IndiGo shared a list of 192 flights saying they were cancelled due to a “cascading effect of the worldwide travel system outage”
As hundreds of aircraft around the world came to a grinding halt due to a widespread global computer outage, IndiGo airlines on Friday said the option of rebook a flight or claim a refund was temporarily unavailable. The low-cost airline said the flights were cancelled due to a “cascading effect of the worldwide travel system outage”, which IndiGo said was beyond its control.
“Flights are cancelled due to the cascading effect of the worldwide travel system outage, beyond our control. The option to rebook/claim a refund is temporarily unavailable,” IndiGo posted on X.
The airline also shared a list which showed 192 flights operated by IndiGo has been cancelled so far.
In another update, IndiGo said it was facing a “network-wide issue with Microsoft Azure”, causing delays at airports.
“Check-ins may be slower and queues longer. Our Digital team is working with Microsoft to resolve this swiftly. For assistance, please reach out to our on-ground team,” it said.
Delhi International Airport reported some services being impacted, with passengers complaining on social media of long waits at check-in and baggage counters, as well as display boards of flight information down.
